Second Time Isn't Always Better

We went to Olive Garden a second time during our trip.  It was definitely not as good as the first.  In fact, it was so bad I sent a complaint to their corporate headquarters.  The Hattiesburg Olive Garden evidently has a problem with understanding how to cut and cook their food.  The steak was razor thin.  There was no way it could have been cooked medium rare as requested.  Instead, it tasted like overdone cardboard - and was burnt.  The server was very good when he was around.  He was not the person who brought our main courses, however.  Very disappointing visit.